1.0Finoptimahttps://finoptima.ch/en/admin@finoptima.chhttps://finoptima.ch/en/author/adminfinoptima-ch/rich600338<blockquote class="wp-embedded-content" data-secret="uRZz1tz1NV"><a href="https://finoptima.ch/en/customer-feedback/">Customer feedback</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://finoptima.ch/en/customer-feedback/embed/#?secret=uRZz1tz1NV" width="600" height="338" title="“Customer feedback” — Finoptima" data-secret="uRZz1tz1NV" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://finoptima.ch/wp-includes/js/wp-embed.min.js </script> Customer feedback To be honest, I was at the limit – and thought coaching wouldn't do any good anyway. But Franky solved a lot with just a few questions. I see my role in the company differently now. No longer only operationally, but also as a cultural carrier. That’s what it took. Noah Fischer Bristol – Gastronomy & Hospitality – 1:1 Coaching Franky brings a combination that is rare: He knows everyday life in the company and he dares to address things that would otherwise fall by the wayside. The training was intense, but fair. I reflected a lot about myself, my team and how we treat each other. Pascal Huber Goteborg – Gastronomy & Hotel Industry – Sales Training (2 days) What was important to me was not a show, no small talk, but honest exchange. That’s exactly what I got. I recognized many patterns that I was no longer aware of and was able to address concrete changes in conversational behavior. Joel Koch London – Finance – 1:1 Coaching It was relaxed and you could honestly say if you didn't understand something. Franky made the training very pleasant. Giada Marini Barcelona – Luxury Retail – Conversation starter with style I was unsure before. Now I have more self-confidence in the conversation. Andrea Schmid Madrid – Gastronomy – Introduction to Sales I was surprised how much fun it was. Now I feel more confident on the phone. Nina Bolton Birmingham – Financial Services – Telephone Sales for Beginners