{"version":"1.0","provider_name":"Finoptima","provider_url":"https:\/\/finoptima.ch\/en\/","author_name":"admin@finoptima.ch","author_url":"https:\/\/finoptima.ch\/en\/author\/adminfinoptima-ch\/","title":"Customer feedback - Finoptima","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"cpYNII3aYX\"><a href=\"https:\/\/finoptima.ch\/en\/customer-feedback\/\">Customer feedback<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/finoptima.ch\/en\/customer-feedback\/embed\/#?secret=cpYNII3aYX\" width=\"600\" height=\"338\" title=\"&#8220;Customer feedback&#8221; &#8212; Finoptima\" data-secret=\"cpYNII3aYX\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/finoptima.ch\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Customer feedback To be honest, I was at the limit \u2013 and thought coaching wouldn&#39;t do any good anyway. But Franky solved a lot with just a few questions. I see my role in the company differently now. No longer only operationally, but also as a cultural carrier. That&#8217;s what it took. Noah Fischer Bristol \u2013 Gastronomy &amp; Hospitality \u2013 1:1 Coaching Franky brings a combination that is rare: He knows everyday life in the company and he dares to address things that would otherwise fall by the wayside. The training was intense, but fair. I reflected a lot about myself, my team and how we treat each other. Pascal Huber Goteborg \u2013 Gastronomy &amp; Hotel Industry \u2013 Sales Training (2 days) What was important to me was not a show, no small talk, but honest exchange. That&#8217;s exactly what I got. I recognized many patterns that I was no longer aware of and was able to address concrete changes in conversational behavior. Joel Koch London \u2013 Finance \u2013 1:1 Coaching It was relaxed and you could honestly say if you didn&#39;t understand something. Franky made the training very pleasant. Giada Marini Barcelona \u2013 Luxury Retail \u2013 Conversation starter with style I was unsure before. Now I have more self-confidence in the conversation. Andrea Schmid Madrid \u2013 Gastronomy \u2013 Introduction to Sales I was surprised how much fun it was. Now I feel more confident on the phone. Nina Bolton Birmingham \u2013 Financial Services \u2013 Telephone Sales for Beginners"}