{"id":10198,"date":"2025-09-17T08:17:28","date_gmt":"2025-09-17T08:17:28","guid":{"rendered":"https:\/\/finoptima.ch\/?page_id=10198"},"modified":"2026-01-15T05:05:23","modified_gmt":"2026-01-15T05:05:23","slug":"customer-feedback","status":"publish","type":"page","link":"https:\/\/finoptima.ch\/en\/customer-feedback\/","title":{"rendered":"Customer feedback"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10198\" class=\"elementor elementor-10198\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2457fa9 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2457fa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de6ff81 elementor-widget elementor-widget-heading\" data-id=\"de6ff81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f46c751 premium-testimonial__skin1 elementor-widget elementor-widget-premium-addon-testimonials\" data-id=\"f46c751\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;testimonials_per_row&quot;:&quot;50%&quot;,&quot;skin&quot;:&quot;skin1&quot;,&quot;premium_testimonial_layout&quot;:&quot;grid&quot;,&quot;testimonials_per_row_tablet&quot;:&quot;100%&quot;,&quot;testimonials_per_row_mobile&quot;:&quot;100%&quot;,&quot;arrows_lq_effect&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"premium-addon-testimonials.default\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"premium-testimonial-box multiple-testimonials\">\n\n\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"premium-testimonial-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-upper-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"premium-testimonial-content-wrapper\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"premium-testimonial-text-wrapper\">\n\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\tTo be honest, I was at the limit \u2013 and thought coaching wouldn&#39;t do any good anyway. But Franky solved a lot with just a few questions. I see my role in the company differently now. No longer only operationally, but also as a cultural carrier. That&#8217;s what it took.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-author-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-testimonial-person-name\">\n\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tNoah Fischer\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"premium-testimonial-job\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-testimonial-company-link\" >\n\t\t\t\t\t\t\t\t\t\t\t\tBristol \u2013 Gastronomy &amp; Hospitality \u2013 1:1 Coaching\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-lower-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"premium-testimonial-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-upper-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"premium-testimonial-content-wrapper\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"premium-testimonial-text-wrapper\">\n\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\tFranky brings a combination that is rare: He knows everyday life in the company and he dares to address things that would otherwise fall by the wayside. The training was intense, but fair. I reflected a lot about myself, my team and how we treat each\nother.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-author-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-testimonial-person-name\">\n\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tPascal Huber\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"premium-testimonial-job\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-testimonial-company-link\" >\n\t\t\t\t\t\t\t\t\t\t\t\tGoteborg \u2013 Gastronomy &amp; Hotel Industry \u2013 Sales Training (2 days)\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-lower-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"premium-testimonial-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-upper-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"premium-testimonial-content-wrapper\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"premium-testimonial-text-wrapper\">\n\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\tWhat was important to me was not a show, no small talk, but honest exchange. That&#8217;s exactly what I got. I recognized many patterns that I was no longer aware of and was able to address concrete changes in conversational behavior.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-author-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-testimonial-person-name\">\n\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tJoel Koch\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"premium-testimonial-job\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-testimonial-company-link\" >\n\t\t\t\t\t\t\t\t\t\t\t\tLondon \u2013 Finance \u2013 1:1 Coaching\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-lower-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"premium-testimonial-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-upper-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"premium-testimonial-content-wrapper\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"premium-testimonial-text-wrapper\">\n\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\tIt was relaxed and you could honestly say if you didn&#39;t understand something.\nFranky made the training very pleasant.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-author-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-testimonial-person-name\">\n\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tGiada Marini\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"premium-testimonial-job\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-testimonial-company-link\" >\n\t\t\t\t\t\t\t\t\t\t\t\tBarcelona \u2013 Luxury Retail \u2013 Conversation starter with style\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-lower-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"premium-testimonial-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-upper-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"premium-testimonial-content-wrapper\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"premium-testimonial-text-wrapper\">\n\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\tI was unsure before. Now I have more self-confidence in the conversation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-author-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-testimonial-person-name\">\n\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tAndrea Schmid\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"premium-testimonial-job\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-testimonial-company-link\" >\n\t\t\t\t\t\t\t\t\t\t\t\tMadrid \u2013 Gastronomy \u2013 Introduction to Sales\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-lower-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"premium-testimonial-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-upper-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"premium-testimonial-content-wrapper\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"premium-testimonial-text-wrapper\">\n\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\tI was surprised how much fun it was. Now I feel more confident on the phone.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-author-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-testimonial-person-name\">\n\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tNina Bolton\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"premium-testimonial-job\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-testimonial-company-link\" >\n\t\t\t\t\t\t\t\t\t\t\t\tBirmingham \u2013 Financial Services \u2013 Telephone Sales for Beginners\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-testimonial-lower-quote\">\n\t\t\t\t\t\t\t\t<svg  class=\"premium-testimonial-quote\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"48\" height=\"37.5\" viewBox=\"0 0 48 37.5\"><path d=\"m21,16.5v21H0v-21.3C0,1.8,13.5,0,13.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Zm27,0v21h-21v-21.3C27,1.8,40.5,0,40.5,0l1.8,4.2s-6,.9-7.2,5.7c-1.2,3.6,1.2,6.6,1.2,6.6h11.7Z\"\/><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer feedback To be honest, I was at the limit \u2013 and thought coaching wouldn&#39;t do any good anyway. But Franky solved a lot with just a few questions. I see my role in the company differently now. No longer only operationally, but also as a cultural carrier. That&#8217;s what it took. Noah Fischer Bristol \u2013 Gastronomy &amp; Hospitality \u2013 1:1 Coaching Franky brings a combination that is rare: He knows everyday life in the company and he dares to address things that would otherwise fall by the wayside. The training was intense, but fair. I reflected a lot about myself, my team and how we treat each other. Pascal Huber Goteborg \u2013 Gastronomy &amp; Hotel Industry \u2013 Sales Training (2 days) What was important to me was not a show, no small talk, but honest exchange. That&#8217;s exactly what I got. I recognized many patterns that I was no longer aware of and was able to address concrete changes in conversational behavior. Joel Koch London \u2013 Finance \u2013 1:1 Coaching It was relaxed and you could honestly say if you didn&#39;t understand something. Franky made the training very pleasant. Giada Marini Barcelona \u2013 Luxury Retail \u2013 Conversation starter with style I was unsure before. Now I have more self-confidence in the conversation. Andrea Schmid Madrid \u2013 Gastronomy \u2013 Introduction to Sales I was surprised how much fun it was. Now I feel more confident on the phone. Nina Bolton Birmingham \u2013 Financial Services \u2013 Telephone Sales for Beginners<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"class_list":["post-10198","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/pages\/10198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/comments?post=10198"}],"version-history":[{"count":1,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/pages\/10198\/revisions"}],"predecessor-version":[{"id":23423,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/pages\/10198\/revisions\/23423"}],"wp:attachment":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/media?parent=10198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}