{"id":14384,"date":"2025-06-10T19:03:54","date_gmt":"2025-06-10T19:03:54","guid":{"rendered":"https:\/\/finoptima.ch\/fachkraeftemangel-hohe-fluktuation-unzufriedene-gaeste\/"},"modified":"2025-11-15T13:51:13","modified_gmt":"2025-11-15T13:51:13","slug":"fachkraeftemangel-hohe-fluktuation-unzufriedene-gaeste","status":"publish","type":"post","link":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/","title":{"rendered":"Shortage of skilled workers, high staff turnover, dissatisfied guests."},"content":{"rendered":"<section id=\"block-1\" class=\"u-align-center u-clearfix u-container-align-center u-section-2\">\n<div class=\"u-clearfix u-sheet u-valign-middle-sm u-valign-middle-xs u-sheet-1\">\n<div class=\"u-container-style u-expanded-width u-post-details u-post-details-1\">\n<div class=\"u-container-layout u-valign-middle-lg u-valign-middle-sm u-container-layout-1\">\n<div class=\"u-align-justify-lg u-align-justify-xl u-blog-control u-post-content u-text u-text-2\">\n<p class=\"has-text-align-left\"><span dir=\"auto\">The Swiss hospitality industry is under pressure and faces structural challenges that are not merely temporary but have long-term consequences.<\/span><\/p>\n<p><span dir=\"auto\">1. Acute shortage of skilled workers:<\/span><br \/>\n<span dir=\"auto\">According to the Federal Statistical Office, the Swiss hotel and restaurant industry was short approximately 35,000 skilled workers in 2022. This shortage leads to overburdening of existing staff and negatively impacts service quality.<\/span><\/p>\n<p><span dir=\"auto\">2. High turnover rate:<\/span><br \/>\n<span dir=\"auto\">The average turnover rate in the industry is over 30%. This means that businesses constantly have to train new staff, which ties up time and resources.<\/span><br \/>\n<span dir=\"auto\">3.<\/span><\/p>\n<p><span dir=\"auto\">Dissatisfaction among apprentices:<\/span><br \/>\n<span dir=\"auto\">A survey by the Hotel &amp; Gastro Union revealed that one-third of apprentices have to work overtime every week to compensate for staff shortages. This leads to frustration and a desire to leave the industry.<\/span><\/p>\n<p><span dir=\"auto\">4. Declining guest satisfaction:<\/span><br \/>\n<span dir=\"auto\">The staff shortage directly impacts guest satisfaction. According to a survey by GastroSuisse, 33% of businesses had to restrict their operations due to staff shortages.<\/span><\/p>\n<p><span dir=\"auto\">How FinOptima can support you<\/span><\/p>\n<p><span dir=\"auto\">: FinOptima offers practical solutions to meet these challenges:<\/span><\/p>\n<p><span dir=\"auto\">\u2013 Through leadership training: You strengthen the skills of management staff to effectively lead and motivate teams.<\/span><\/p>\n<p><span dir=\"auto\">\u2013 Through sales and upselling training: You increase revenue while simultaneously improving guest satisfaction.<\/span><\/p>\n<p><span dir=\"auto\">\u2013 Through mystery guesting: You provide objective insights into service quality and identify potential for improvement.<\/span><\/p>\n<p><span dir=\"auto\">\u2013 Through team workshops: You promote collaboration and strengthen team spirit.<\/span><\/p>\n<p><span dir=\"auto\">With extensive experience in the industry, FinOptima understands the specific challenges and offers customized, multilingual solutions to sustainably improve service quality.<\/span><\/p>\n<p><span dir=\"auto\">Investing in people today means serving not just food tomorrow, but experiences (and employees) that last.<\/span><\/p>\n<p><strong>Unleashing potential \u2013 celebrating success.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Die Schweizer Gastronomie und Hotellerie stehen unter Druck, sehen sich mit strukturellen Herausforderungen konfrontiert<\/p>\n","protected":false},"author":1,"featured_media":14588,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[139],"tags":[],"class_list":["post-14384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shortage of skilled workers, high staff turnover, dissatisfied guests. - Finoptima<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shortage of skilled workers, high staff turnover, dissatisfied guests. - Finoptima\" \/>\n<meta property=\"og:description\" content=\"Die Schweizer Gastronomie und Hotellerie stehen unter Druck, sehen sich mit strukturellen Herausforderungen konfrontiert\" \/>\n<meta property=\"og:url\" content=\"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/\" \/>\n<meta property=\"og:site_name\" content=\"Finoptima\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-10T19:03:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-15T13:51:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/finoptima.ch\/wp-content\/uploads\/2025\/06\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"651\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin@finoptima.ch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin@finoptima.ch\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/\"},\"author\":{\"name\":\"admin@finoptima.ch\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#\\\/schema\\\/person\\\/1fa39e819e454a22bb8d6e0901547e60\"},\"headline\":\"Shortage of skilled workers, high staff turnover, dissatisfied guests.\",\"datePublished\":\"2025-06-10T19:03:54+00:00\",\"dateModified\":\"2025-11-15T13:51:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/\"},\"wordCount\":266,\"publisher\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/finoptima.ch\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png\",\"articleSection\":[\"insights\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/\",\"url\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/\",\"name\":\"Shortage of skilled workers, high staff turnover, dissatisfied guests. - Finoptima\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/finoptima.ch\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png\",\"datePublished\":\"2025-06-10T19:03:54+00:00\",\"dateModified\":\"2025-11-15T13:51:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#primaryimage\",\"url\":\"https:\\\/\\\/finoptima.ch\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png\",\"contentUrl\":\"https:\\\/\\\/finoptima.ch\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png\",\"width\":900,\"height\":651},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Start\",\"item\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shortage of skilled workers, high staff turnover, dissatisfied guests.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/\",\"name\":\"FinOptima\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#organization\",\"name\":\"FinOptima\",\"url\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/finoptima.ch\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Logo-Light-Trademark.png\",\"contentUrl\":\"https:\\\/\\\/finoptima.ch\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Logo-Light-Trademark.png\",\"width\":715,\"height\":792,\"caption\":\"FinOptima\"},\"image\":{\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/finoptima-franco-iaderosa\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/#\\\/schema\\\/person\\\/1fa39e819e454a22bb8d6e0901547e60\",\"name\":\"admin@finoptima.ch\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7de6132d12ccea36106e2811e29a7b633989412669b9a4fffe833127b1135795?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7de6132d12ccea36106e2811e29a7b633989412669b9a4fffe833127b1135795?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7de6132d12ccea36106e2811e29a7b633989412669b9a4fffe833127b1135795?s=96&d=mm&r=g\",\"caption\":\"admin@finoptima.ch\"},\"sameAs\":[\"https:\\\/\\\/finoptima.ch\"],\"url\":\"https:\\\/\\\/finoptima.ch\\\/en\\\/author\\\/adminfinoptima-ch\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shortage of skilled workers, high staff turnover, dissatisfied guests. - Finoptima","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/","og_locale":"en_US","og_type":"article","og_title":"Shortage of skilled workers, high staff turnover, dissatisfied guests. - Finoptima","og_description":"Die Schweizer Gastronomie und Hotellerie stehen unter Druck, sehen sich mit strukturellen Herausforderungen konfrontiert","og_url":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/","og_site_name":"Finoptima","article_published_time":"2025-06-10T19:03:54+00:00","article_modified_time":"2025-11-15T13:51:13+00:00","og_image":[{"width":900,"height":651,"url":"https:\/\/finoptima.ch\/wp-content\/uploads\/2025\/06\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png","type":"image\/png"}],"author":"admin@finoptima.ch","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin@finoptima.ch","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#article","isPartOf":{"@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/"},"author":{"name":"admin@finoptima.ch","@id":"https:\/\/finoptima.ch\/en\/#\/schema\/person\/1fa39e819e454a22bb8d6e0901547e60"},"headline":"Shortage of skilled workers, high staff turnover, dissatisfied guests.","datePublished":"2025-06-10T19:03:54+00:00","dateModified":"2025-11-15T13:51:13+00:00","mainEntityOfPage":{"@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/"},"wordCount":266,"publisher":{"@id":"https:\/\/finoptima.ch\/en\/#organization"},"image":{"@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#primaryimage"},"thumbnailUrl":"https:\/\/finoptima.ch\/wp-content\/uploads\/2025\/06\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png","articleSection":["insights"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/","url":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/","name":"Shortage of skilled workers, high staff turnover, dissatisfied guests. - Finoptima","isPartOf":{"@id":"https:\/\/finoptima.ch\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#primaryimage"},"image":{"@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#primaryimage"},"thumbnailUrl":"https:\/\/finoptima.ch\/wp-content\/uploads\/2025\/06\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png","datePublished":"2025-06-10T19:03:54+00:00","dateModified":"2025-11-15T13:51:13+00:00","breadcrumb":{"@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#primaryimage","url":"https:\/\/finoptima.ch\/wp-content\/uploads\/2025\/06\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png","contentUrl":"https:\/\/finoptima.ch\/wp-content\/uploads\/2025\/06\/Coaching_Verkaufstraining_Fachkraeftemangel_eng.png","width":900,"height":651},{"@type":"BreadcrumbList","@id":"https:\/\/finoptima.ch\/en\/shortage-of-skilled-workers-high-staff-turnover-dissatisfied-guests\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Start","item":"https:\/\/finoptima.ch\/en\/"},{"@type":"ListItem","position":2,"name":"Shortage of skilled workers, high staff turnover, dissatisfied guests."}]},{"@type":"WebSite","@id":"https:\/\/finoptima.ch\/en\/#website","url":"https:\/\/finoptima.ch\/en\/","name":"FinOptima","description":"","publisher":{"@id":"https:\/\/finoptima.ch\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/finoptima.ch\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/finoptima.ch\/en\/#organization","name":"FinOptima","url":"https:\/\/finoptima.ch\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/finoptima.ch\/en\/#\/schema\/logo\/image\/","url":"https:\/\/finoptima.ch\/wp-content\/uploads\/2026\/09\/Logo-Light-Trademark.png","contentUrl":"https:\/\/finoptima.ch\/wp-content\/uploads\/2026\/09\/Logo-Light-Trademark.png","width":715,"height":792,"caption":"FinOptima"},"image":{"@id":"https:\/\/finoptima.ch\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/finoptima-franco-iaderosa"]},{"@type":"Person","@id":"https:\/\/finoptima.ch\/en\/#\/schema\/person\/1fa39e819e454a22bb8d6e0901547e60","name":"admin@finoptima.ch","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/7de6132d12ccea36106e2811e29a7b633989412669b9a4fffe833127b1135795?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7de6132d12ccea36106e2811e29a7b633989412669b9a4fffe833127b1135795?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7de6132d12ccea36106e2811e29a7b633989412669b9a4fffe833127b1135795?s=96&d=mm&r=g","caption":"admin@finoptima.ch"},"sameAs":["https:\/\/finoptima.ch"],"url":"https:\/\/finoptima.ch\/en\/author\/adminfinoptima-ch\/"}]}},"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/posts\/14384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/comments?post=14384"}],"version-history":[{"count":0,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/posts\/14384\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/media\/14588"}],"wp:attachment":[{"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/media?parent=14384"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/categories?post=14384"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/finoptima.ch\/en\/wp-json\/wp\/v2\/tags?post=14384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}