{"id":14484,"date":"2025-05-06T17:51:19","date_gmt":"2025-05-06T17:51:19","guid":{"rendered":"https:\/\/finoptima.ch\/virtuelles-training\/"},"modified":"2025-11-07T13:25:57","modified_gmt":"2025-11-07T13:25:57","slug":"virtuelles-training","status":"publish","type":"post","link":"https:\/\/finoptima.ch\/en\/virtuelles-training\/","title":{"rendered":"Virtual training with 23 sales professionals from all over Europe \u2013 what could possibly go wrong?"},"content":{"rendered":"<p><span dir=\"auto\">The client was thrilled:<\/span><br \/><span dir=\"auto\">\u201cWe want practical sales training for our entire sales team, 23 people spread across Europe. And this live from our headquarters in St. Gallen. You moderate, we stream. No problem for you, right, Mr. Iaderosa?\u201d<\/span><\/p>\n<p><span dir=\"auto\">Of course not. I love challenges like that.<\/span><br \/><span dir=\"auto\">And yet, this project turned into a real test of skill. And it had me sweating bullets more than once!<\/span><\/p>\n<p><span dir=\"auto\">The idea:<\/span><br \/><span dir=\"auto\">An interactive, multilingual sales training that simultaneously reaches participants from 12 countries, broadcast live from the client&#8217;s conference room. Live coaching, role-playing, group work via breakout rooms. All remote. All synchronized.<\/span><\/p>\n<p><span dir=\"auto\">The stumbling blocks?<\/span><br \/><span dir=\"auto\">\u2013 The client&#8217;s internet connection was\u2026 ambitious.<\/span><br \/><span dir=\"auto\">\u2013 The internal IT department was hesitant: \u201cZoom? Teams? Better not install anything new.\u201d<\/span><br \/><span dir=\"auto\">\u2013 Some participants, especially from Southern and Eastern Europe, had unstable connections, some had no microphone, some didn&#8217;t even have a webcam. Not exactly helpful.<\/span><br \/><span dir=\"auto\">\u2013 Three participants contacted us by mobile phone from their cars while driving.<\/span><br \/><span dir=\"auto\">\u2013 The company failed to send basic instructions (despite an agreement!): no information on minimum requirements, no technical checklist, and no clarity regarding expectations.<\/span><br \/><span dir=\"auto\">\u2013 Two participants were conspicuous by their lack of attendance.<\/span><br \/><span dir=\"auto\">\u2013 One participant did not speak English.<\/span><br \/><span dir=\"auto\">\u2013 The first interactive exercise failed due to VPN issues.<\/span><\/p>\n<p><span dir=\"auto\">What absolutely must be considered for such projects?<\/span><br \/><span dir=\"auto\">\u2013 Binding minimum requirements for technology, participation quality, and setting, clearly communicated in advance.<\/span><br \/><span dir=\"auto\">\u2013 A technical test run, not just for me, but for all participants.<\/span><br \/><span dir=\"auto\">\u2013 An IT contact person who can provide live support during the training.<\/span><br \/><span dir=\"auto\">\u2013 Backup plans for tools, content, and interactions; thinking offline, even if it&#8217;s online.<\/span><br \/><span dir=\"auto\">\u2013 A preliminary warm-up to reduce any apprehension about the camera, microphone, and platform.<\/span><br \/><span dir=\"auto\">\u2013 Interactive design with a Plan B \u2013 because if the internet fails, alternatives are needed that still deliver results.<\/span><\/p>\n<p><span dir=\"auto\">At the end, the sales manager said,<\/span><br \/><span dir=\"auto\">&#8220;That was the most personal virtual training we&#8217;ve ever experienced. It really resonated with us.&#8221;<\/span><\/p>\n<p><span dir=\"auto\">My conclusion:<\/span><br \/><span dir=\"auto\">Connection requires more than just technology. It requires clarity, preparation, and genuine interest in the other person. And checks and balances!<\/span><br \/><span dir=\"auto\">If you want to make an impact, you have to enable it.<\/span><\/p>\n<p><span dir=\"auto\">Are you planning an international, virtual training event and want it to be more than just a webinar?<\/span><br \/><span dir=\"auto\">Let&#8217;s talk. We at FinOptima bring your teams together. With impact.<\/span><\/p>\n<p><span dir=\"auto\">Unleash potential \u2013 celebrate success.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Der Kunde war begeistert:<br \/>\n\u201eWir wollen ein praxisnahes Verkaufstraining f\u00fcr unser gesamtes Vertriebsteam, 23 Personen, verteilt \u00fcber ganz Europa. Und dies live aus unserem Hauptsitz in St. Gallen&#8230;<\/p>\n","protected":false},"author":1,"featured_media":14672,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[139],"tags":[],"class_list":["post-14484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Virtual training with 23 sales professionals from all over Europe \u2013 what could possibly go wrong? - Finoptima<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finoptima.ch\/en\/virtuelles-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virtual training with 23 sales professionals from all over Europe \u2013 what could possibly go wrong? - Finoptima\" \/>\n<meta property=\"og:description\" content=\"Der Kunde war begeistert: \u201eWir wollen ein praxisnahes Verkaufstraining f\u00fcr unser gesamtes Vertriebsteam, 23 Personen, verteilt \u00fcber ganz Europa. 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