A seemingly harmless question that I often ask at the beginning of a seminar.
To loosen up. To smile. To think about.
And then?
Then it starts: K2, Kilimanjaro, Mont Blanc, Annapurna….
Sometimes even the Dufourspitze.
Heights are mentioned, peaks are compared, school knowledge is invoked.
Hardly anyone simply says: Mount Everest, which was already the highest before.
What I find fascinating about it is that this little question shows very quickly how our thinking works. We want to achieve something, prove something, show knowledge.
We think in terms of solutions instead of first checking whether the problem exists at all.
We answer reflexively instead of pausing for a moment.
And that’s not a bad thing. On the contrary, it is human.
But this is exactly where development begins: where we realize how much of what we think is simply conditioned.
My trainings are not just about techniques. It’s about observing yourself.
To recognize where routines help and where they slow us down.
Because if you always think the same, you miss the moment when something new could emerge.
Mount Everest was also the highest mountain in the world before it was discovered. You just had to (want to) see him!
And this is exactly where the bridge for sale is located.
Customers also rarely make rational decisions, but mostly intuitively, shaped by patterns, routines and expectations.
Anyone who always argues the same way in sales, always presents it in the same way, is overheard.
Strong sales personalities not only ask questions, but they also challenge thinking habits. They are able to challenge.
They don’t just offer solutions, they create insights.
And they don’t just sell products, they enable a change of perspective.
This is where real dialogue begins, where trust is created, where sales begin. Not as a transaction, but as an encounter with impact.
“Unleash potential – celebrate success.”
